Privacy Policy

Last updated: January 1, 2024

Welcome to NXT Motors, the website that provides workshop service and repair manuals for various vehicles. We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share your personal information when you visit or purchase from our website. Please read this policy carefully before using our website or submitting any personal information to us.

1. What information do we collect?

When you register on our website, place an order, contact us, or otherwise interact with us, we collect personal information you voluntarily provide us. The personal information we collect depends on the context of your interactions with us and your choices. The personal information we collect may include the following:

  • Name: We collect your first and last name to identify, address, and verify your identity.
  • Email address: We collect your email address to communicate with you and send you confirmations, invoices, newsletters, etc.
  • Usernames and passwords: We collect your usernames and passwords to create and manage your account on our website and ensure your information’s security and privacy.
  • Contact or authentication data: We collect your phone number, mailing address, billing address, debit/credit card number, etc., to process your orders, deliver your products, collect your payments, verify your identity, etc
  • Preferences: We collect your preferences, such as your preferred language, time zone, communication channel, etc., to enhance your experience and satisfaction with our website.

We also automatically collect information from your browser or device when you use our website. This information may include your IP address, browser type, device type, operating system, referral source, pages visited, time spent, actions taken, etc. We use this information to improve our website’s performance, functionality, security, and marketing.

2. How do we process your information?

We process your information for various purposes, depending on the type of information and the reason for collecting it. We process your information in the following ways:

  • To deliver and facilitate the delivery of services to you: We use your information to provide you with the products you purchased or requested, such as sending you the workshop service and repair manuals by email or mail. We also use your information to facilitate the delivery of services, such as processing your payment, issuing an invoice, confirming your order, tracking your delivery, handling your refunds, etc.
  • To enable user-to-user communications: We use your information to enable you to communicate with other users on our website, such as through a chat, forum, or review system. We also use your information to moderate and monitor the user-generated content on our website, such as removing spam, abusive, or inappropriate messages.
  • To respond to user inquiries: We use your information to answer your questions, requests, feedback, complaints, etc., related to our website or services. We also use your information to provide customer support and technical assistance.
  • To send administrative information to you: We use your information to send you important information about our website or our services, such as changes to our terms and conditions, privacy policy, prices, etc. We also use your information to notify you of any website updates, maintenance, or security issues.
  • To send marketing and promotional information to you: We use your information to send you marketing and promotional information that may interest you, such as newsletters, offers, discounts, coupons, etc. We also use your information to measure and improve the effectiveness of our marketing and advertising campaigns.
  • To analyze and improve our website and services: We use your information to analyze and understand how you use our website and services, such as what pages you visit, what actions you take, what products you buy, etc. We also use your information to improve our website and services, such as adding new features, fixing bugs, enhancing security, etc.
  • To comply with legal obligations and protect our rights and interests: We use your information to comply with the laws and regulations that apply to us, such as tax, accounting, or reporting requirements. We also use your information to protect our rights and interests, such as enforcing our terms and conditions, preventing fraud, resolving disputes, etc.

We only process your information for the purposes we have disclosed to you unless we are legally required or permitted to do otherwise. We also process your information using the legal bases we rely on, which we will explain in the next section.

3. What legal bases do we rely on to process your personal information?

We process your personal information using data protection laws and regulations that apply to us, such as the EU’s General Data Protection Regulation (GDPR). We rely on one or more of the following legal bases for processing your personal information:

  • Consent: We process your personal information when you give us clear and explicit consent. For example, we ask for your consent before sending you marketing and promotional emails or collecting your information from other sources. You can withdraw your consent at any time by contacting us or following the instructions in our communications.
  • Performance of a contract: We process your personal information when it is necessary to deliver the services that you have requested or agreed to or to fulfill the contractual obligations that we have with you. For example, we process your information to process your orders, deliver your products, collect your payments, etc.
  • Legitimate interest: We process your personal information when it is necessary for our legitimate interests or the legitimate interests of a third party, as long as your rights and interests do not override them. For example, we process your information to analyze and improve our website and services, protect our rights and interests, prevent fraud, etc.
  • Legal obligation: We process your personal information when it is necessary to comply with the laws and regulations that apply to us, such as tax, accounting, or reporting requirements.

We will inform you of the legal basis we rely on for processing your personal information and the purpose of the processing in this privacy policy or at the time of collection. We will also inform you if we change the legal basis or the purpose of the processing.

4. When and with whom do we share your personal information?

We do not sell, rent, or trade your personal information with any third parties for their purposes without your consent. We only share your personal information with third parties when necessary for the purposes we have disclosed to you or when we are required or permitted by law. We share your personal information with the following categories of third parties:

  • Service providers: We share your personal information with third-party providers that help us with our website and services, such as hosting, storage, payment processing, delivery, analytics, marketing, etc. We only share the information necessary for them to perform their services, and we require them to protect your information and use it according to our instructions and this privacy policy.
  • Partners and affiliates: We share your personal information with our partners and affiliates that offer products or services that may interest you or collaborate with us on joint projects or initiatives. We only share the information that is necessary for them to provide you with the products or services or to carry out the projects or initiatives, and we require them to protect your information and use it according to our instructions and this privacy policy.
  • Advertisers and advertising networks: We share your personal information with third-party advertisers and advertising networks that display ads on our website or other websites you visit. We only share the information necessary for them to deliver relevant and personalized ads to you, and we require them to protect your information and use it according to our instructions and this privacy policy. You can opt out of interest-based advertising by following the instructions below on cookies and other tracking technologies.
  • Law enforcement and regulators: We share your personal information with law enforcement and regulators when we are required or permitted by law to do so, such as to comply with a court order, a subpoena, a warrant, or a legal request. We may also share your information when we believe it is necessary to protect our rights and interests or the rights and interests of others, such as to prevent fraud, enforce our terms and conditions, resolve disputes, etc.

We will inform you of the categories of third parties that we share your personal information with and the purpose of the sharing in this privacy policy or at the time of collection. We will also inform you if we change the categories or the purpose of the sharing.

5. What is our stance on third-party websites?

Our website may contain links to other websites not operated by us. These links are provided for your convenience and reference only. We do not have any control over the content, policies, or practices of these third-party websites. We are not responsible for the privacy or security of any information you provide or receive from these third-party websites. We encourage you to review every website’s privacy policies before providing any personal information.

6. Do we use cookies and other tracking technologies?

We use cookies and other tracking technologies to collect and store information about your browser or device, online activity, and preferences. Cookies are small text files placed on your browser or device by websites you visit. They are used to make websites work more efficiently, to provide website owners with information, and to personalize your web experience. Other tracking technologies, such as web beacons, pixels, tags, scripts, etc., are used to measure and track website performance, functionality, and marketing.

We use cookies and other tracking technologies for various purposes, such as:

  • Essential cookies: These cookies are necessary for the proper functioning of our website and services, such as enabling you to log in, place orders, access your account, etc. You cannot opt out of these cookies, as they are required for our website and services to work.
  • Functional cookies: These cookies enhance the functionality and performance of our website and services, such as remembering your preferences, settings, language, etc. You can opt out of these cookies, but it may affect your experience and some features of our website and services.
  • Analytical cookies: These cookies collect and analyze information about how you use our website and services, such as what pages you visit, what actions you take, what products you buy, etc. We use this information to improve our website and services and measure and report on our performance. You can opt out of these cookies, which may affect our ability to improve our website and services.
  • Advertising cookies: These cookies deliver relevant and personalized ads based on your online activity, interests, and preferences. We also use these cookies to measure and improve the effectiveness of our advertising campaigns. You can opt out of these cookies, but it may affect the quality and relevance of the ads that you see.

Our website uses first-party and third-party cookies and other tracking technologies. First-party cookies and other tracking technologies are set by us or our service providers and used for the purposes we have disclosed. Third-party cookies and other tracking technologies are set by other parties, such as advertisers and advertising networks, and are used for the purposes they have disclosed to you.

You can manage your cookie preferences by using the cookie settings on our website or by changing the settings of your browser or device. You can also opt out of interest-based advertising by visiting the opt-out pages of the Network Advertising Initiative, the Digital Advertising Alliance, or the European Interactive Digital Advertising Alliance.

We will inform you of the cookies and other tracking technologies we use, how we use them, and how you can opt out of them, in this privacy policy or at the time of collection. We will also inform you if we change the cookies and other tracking technologies that we use or the purpose of using them.

7. How do we handle your social logins?

Our website may allow you to register and log in using your social media account, such as Facebook, Twitter, or Google. If you choose to do so, we will receive certain personal information from the social media platform, such as your name, email address, profile picture, etc. We use this information to create and manage your account on our website and provide you with the services you have requested or agreed to.

We do not have any control over the personal information the social media platform collects from you or shares with us. We are not responsible for the privacy or security of any information you provide or receive from the social media platform. We encourage you to review your social media platform’s privacy policies and settings before providing personal information to them or us.

8. How long do we keep your information?

We keep your personal information for as long as it is necessary for the purposes we have disclosed to you or as long as we are required or permitted by law. The retention period of your personal information depends on various factors, such as the type of information, the purpose of the processing, the nature of our relationship with you, the legal and regulatory obligations that apply to us, etc.

Generally, we keep your personal information for the following periods:

  • Account information: We keep your account information, such as your name, email address, username, password, etc., for as long as your account is active on our website or as long as we need it to provide you with the services you requested or agreed to. We may also keep some of your account information longer if we need it to comply with our legal obligations, resolve disputes, enforce our terms and conditions, etc.
  • Order information: We keep your order information, such as your contact or authentication data, payment details, delivery details, etc., for as long as we need it to process your orders, deliver your products, collect your payments, etc. We may also keep some of your order information longer if we need it to comply with our legal obligations, such as tax, accounting, or reporting requirements, resolve disputes, enforce our terms and conditions, etc.
  • Communication information: We keep your communication information, such as your email address, phone number, messages, feedback, etc., for as long as we need it to respond to your inquiries, provide you with customer support, send you administrative information, etc. We may also keep some of your communication information longer if we need it to comply with our legal obligations, resolve disputes, enforce our terms and conditions, etc.
  • Analytical information: : We keep your analytical information, such as your IP address, browser type, device type, operating system, referral source, pages visited, time spent, actions taken, etc., for as long as we need it to analyze and improve our website and services, as well as to measure and report on our performance. We may also keep some of your analytical information longer if we need it to comply with our legal obligations, resolve disputes, enforce our terms and conditions, etc.
  • Advertising information: We keep your advertising information, such as your online activity, interests, preferences, etc., for as long as we need it to deliver relevant and personalized ads to you, as well as to measure and improve the effectiveness of our advertising campaigns. We may also keep some of your advertising information longer if we need it to comply with our legal obligations, resolve disputes, enforce our terms and conditions, etc.

We will inform you of your personal information’s retention period and the criteria we use to determine it in this privacy policy or at the time of collection. We will also inform you if we change your personal information’s retention period or the criteria we use to determine it.

9. Do we collect information from minors?

We do not knowingly collect or solicit personal information from anyone under 18 or the age of legal consent in your jurisdiction, whichever is higher. Our website and services are not intended for or directed to minors. If you are a minor, please do not provide any personal information to us or use our website or services.

If we learn that we have collected personal information from a minor, we will delete that information as soon as possible. If you are a parent or guardian of a minor who has provided personal information to us, please contact us, and we will delete that information as soon as possible.

10. What are your privacy rights?

You have certain rights and choices regarding your personal information, depending on the data protection laws and regulations that apply to you, such as the GDPR, CCPA, PIPEDA, CalOPPA, and more. These rights and choices may include the following:

  • Access: You have the right to request access to the personal information we have collected and stored about you and to receive a copy.
  • Update: You have the right to request that we update or correct any inaccurate or incomplete personal information that we have about you.
  • Delete: You have the right to request that we delete or erase any personal information that we have about you unless we have a valid reason or obligation to keep it.
  • Withdraw: You have the right to withdraw your consent for us to collect or use your personal information, at any time, without affecting the lawfulness of the processing based on your consent before its withdrawal.
  • Object: You have the right to object to our processing of your personal information for certain purposes, such as marketing, analytics, or research unless we have a compelling legitimate ground to continue the processing.
  • Restrict: You have the right to request that we restrict or limit our processing of your personal information for certain reasons, such as if you contest the accuracy or legality of the data or if you need it for a legal claim.
  • Portability: Where technically feasible, you can request that we transfer your personal information to another party in a structured, commonly used, and machine-readable format.
  • Complain: You can complain to a supervisory authority if you believe we have violated your data protection rights or this privacy policy.

You can exercise your rights and choices by contacting us or using the options available on our website, such as the account settings, the cookie settings, the unsubscribe links, etc. We will respond to your requests within a reasonable time frame and by the applicable laws and regulations. To protect your privacy and security, please verify your identity before fulfilling your requests.

11. Controls for do-not-track features

Some web browsers and devices have a do-not-track feature, which lets you indicate that you do not want your online activity to be tracked. We respect your choice and do not track your online activity on our website or other websites if you enable the do-not-track feature on your browser or device. However, we cannot guarantee that other parties, such as our service providers, partners, affiliates, or advertisers, will honor your do-not-track request. You can also opt out of interest-based advertising by following the instructions above on cookies and other tracking technologies.

We will inform you of the controls for do-not-track features and how we honor your do-not-track request in this privacy policy or at the time of collection. We will also inform you if we change the controls for do-not-track features or how we honor your do-not-track request.

12. Do United States residents have specific privacy rights?

Suppose you are a resident of the United States. In that case, you may have additional or different privacy rights, depending on the state or federal laws that apply to you, such as the California Consumer Privacy Act (CCPA), the California Online Privacy Protection Act (CalOPPA), the Children’s Online Privacy Protection Act (COPPA), etc. These privacy rights may include the following:

  • Right to know: You can request that we disclose the categories and specific personal information we have collected, used, shared, or sold about you and the sources, purposes, and third parties involved in each category.
  • Right to delete: You have the right to request that we delete any personal information that we have collected or maintained about you unless we have a valid reason or obligation to keep it.
  • Right to opt out: You have the right to opt out of the sale of your personal information to third parties if we engage in such activity. We do not sell your personal information to third parties for their purposes without your consent. However, some of our service providers, partners, affiliates, or advertisers may be considered third parties under the CCPA, and we may share your personal information with them for the purposes we have disclosed to you. You can opt out of this sharing by contacting us or using the options available on our website, such as the account settings, the cookie settings, the unsubscribe links, etc.
  • Right to non-discrimination: You have the right not to receive discriminatory treatment from us for exercising your privacy rights. We will not deny you our services, charge you different prices, provide you with a different quality of service, or suggest that you receive a different level of service due to exercising your privacy rights.

You can exercise your privacy rights by contacting us or using the options available on our website, such as the account settings, the cookie settings, the unsubscribe links, etc. We will respond to your requests within a reasonable time frame and by the applicable laws and regulations. Please verify your identity and residency before fulfilling your requests to protect your privacy and security.

13. Do we make updates to this notice?

We may update this privacy policy occasionally to reflect changes in our website, services, practices, or legal obligations. We will notify you of any material changes by posting the updated privacy policy on our website and indicating the last update date. We will also notify you by email or other means if required by law. We encourage you to review this privacy policy periodically to stay informed of how we collect, use, and share your personal information.

Your continued use of our website or services after we post or communicate any changes to this privacy policy constitutes your acceptance of those changes. If you do not agree with any changes to this privacy policy, you should stop using our website or services and contact us to delete your account and information.

14. How can you contact us about this notice?

If you have any questions or comments about this privacy policy or want to exercise your privacy rights, please contact us using the following contact form. We will respond to your request as soon as possible.
Contact Us

15. How can you review, update, or delete the data we collect from you?

You can review, update, or delete the personal information we collected from you by logging into your account on our website and accessing the account settings, where you can edit or remove your information. You can also contact us using the methods described above, and we will help you with your request as soon as possible.

Please verify your identity and provide additional information before fulfilling your request to protect your privacy and security. We may also retain some of your information for legal, tax, or other legitimate purposes, as explained in the section above on how long we keep your information.