At NXT Motors, we are committed to ensuring our customers are completely satisfied with their experience in finding the right automotive repair solutions. While we strive to provide the most accurate and relevant guidance, we understand that sometimes our resources may not meet your specific needs. In that unlikely event, we invite you to review the following terms regarding our refund policy.
Satisfaction Guarantee
7-Day Money-Back Guarantee
We offer a 7-day satisfaction guarantee on all purchases. If you are unsatisfied with your resource, you can request a full refund within 7 days of your purchase.
How to Request a Refund
To initiate a refund, please follow these steps:
- Contact our customer support team at [email protected] with your order number and the email address you used during the purchase.
- Provide a brief explanation of why the resource did not meet your expectations.
- Our customer support team will process your refund request and guide you through the necessary steps to complete it.
Refund Processing
Once we receive and approve your refund request, we will issue a refund using your original payment method. Please allow 7-10 business days for the refund to reflect in your account.
Conditions for Refund Eligibility
- The refund must be requested within 7 days of the purchase date.
- The resource must not have been shared or distributed in any form.
Non-Refundable Circumstances
Please note that we cannot offer a refund if:
- More than 7 days have passed since the purchase date.
- The resource has been shared with others or distributed in any form.
Contact Us
If you have any questions or concerns about our refund policy, please email us at [email protected]. Our customer support team is available to assist you.